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Privacy Policy

1. Introduction

This Privacy Policy (“Privacy Policy”) describes how  RMT (“RMT”, “we”, “us”, “our”) collects, uses, protects, stores, discloses, or otherwise processes your information when:

  • you visit our website at https://www.rmtglobal.com or any other website or digital location where this Privacy Policy is posted (“Website”);
  • you use or consider our products and services (“Services”);
  • you communicate with us via email, text, or other medium; and
  • we interact with certain third parties.

2. Information We Collect About You and How We Collect It.

We collect your information:

  • directly from you when you provide it to us;
  • automatically when you use the Website and engage with our communications, such as e-mail; and
  • from third parties.
Information You Provide to Us

We collect the following types of information directly from you when you use our Website, engage with our Services, and otherwise communicate with us:  

  • First and last name;
  • Email address (both personal and professional);
  • Telephone number (both personal and professional);
  • Company name;
  • Country / region;
  • Type of Services required;
  • Information concerning your interests and needs concerning our Services;
  • Whether you would like to receive email communications from us; and
  • Other information you provide when you interact with us.

We collect your information directly from you when you:

  • provide information through forms on our Website;
  • subscribe to, respond to, or otherwise engage in communications with us, including by email.
  • report a problem with our Website or Services;
  • provide responses to surveys that we might ask you to complete for research purposes; and
  • submit search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website and certain of our communications, we may use automatic data collection technologies to collect certain information about you, including:

  • details of your visits to, and use of, our Website, such as browsing history, search history, traffic data, location data, logs, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on or through the Website;
  • details of your interactions with certain of our email communications;
  • your physical location;
  • other information necessary to provide you with our Website; and
  • information about your computing device and internet connection, i.e., your IP address, operating system, device make and model, and browser type.

The information we collect automatically is used to improve our Website and to deliver a better and more personalized service by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences;
  • provide you with advertising, which is based on your activities on the Website;
  • record your activities on our Website and your interactions with our communications for analytics and debugging purposes;
  • customize our Website according to your individual interests;
  • speed up your searches; and
  • recognize you when you return to our Website.

The technologies we use for this type of automatic data collection may include:

  • Cookies. A cookie is a small file placed on your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our Website will issue cookies when you direct your browser to our Website or otherwise use our Website. Our Website may use both session cookies and persistent cookies. Cookies may be managed by third parties, and may be used for analytics, marketing, and advertising purposes. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you restrict the use of cookies you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org.
  • Pixels. Certain parts of our Website and our e-mails may contain small electronic files known as pixels that permit us to count users who have visited those pages or screens or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Certain of these pixels may be managed by third parties, which may transmit your information to those third parties for marketing, advertising, or other purposes.
Information We Collect from Third Parties

We may collect your information from third parties, such as from our service providers, website hosting services, and other types of data sources.

3. How We Use Your Information.

We use your information:

  • to provide and personalize our Website;
  • to provide you with information or services that you request from us;
  • to support, develop, troubleshoot, and debug our Website;  
  • to process your requests and to prevent fraud;
  • to provide you with notices about your engagement with our Website and Services;
  • to provide you with support and to respond to your inquiries, including investigating and addressing your concerns and monitor and improve our responses;
  • to personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and advertisements;
  • to help maintain the safety, security, and integrity of our Website;
  • for internal testing, research, analysis, and product development, including to develop and improve our Website and Services;
  • for detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • for debugging to identify and repair errors that impair existing intended functionality;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
  • to notify you about changes to our Website or Services; and
  • for any other purpose permitted by law.

4. Children Under the Age of 13.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any information on our Website or on or through any of their respective features, register on or through the Website, or use any of the interactive or public comment features of our Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any other information. If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete that information.

5. Disclosure of Your Information.

We may disclose your information:

  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business, such as IT and infrastructure support services, web hosting companies, and other related entities;
  • to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our users is among the assets transferred;
  • to third-party cookie and other tracking technology providers for the purpose of providing analytics and advertising services to us;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent;
  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms of service and other agreements, including for billing and collection purposes; and
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers, or others.

6. Do Not Track Signal.

We may use automated data collection technologies to collect information about your online activities over time and across the internet. Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

7. Data Security.

We utilize commercially reasonable safeguards to protect your information.

8. Changes to Our Privacy Policy.

We may change this Privacy Policy at any time and will provide notice consistent with applicable law. The date this Privacy Policy was last revised is identified at the top of the page.

9. Australia Privacy Notice

If you reside in Australia, RMT will treat your personal information consistent with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the “Act”).

  • Disclosing Your Information. Some of the third parties with whom we share your information may be located outside of Australia, which may have less stringent privacy requirements than those under the Act and in Australia. Before disclosing your personal information to an overseas recipient, we will take reasonable steps to ensure the recipient does not breach the Act.
  • Rights. You have the right to seek access to an update or correct the personal information we have about you. If you make such a request, we will ask you to verify your identity and may charge a fee to cover the reasonable costs of meeting your request. We will respond to your request within a reasonable period after the request is made and give you access to the information in a practical matter.
  • Privacy Complaints. If you believe we have violated the Act or otherwise mishandled your personal information, you may lodge a complaint with us by Contacting Us. If you are not satisfied with how we handle your request, you may also submit a complaint to the Office of the Australian Information Commission (OAIC): www.oaic.gov.au.

10. Contact Information.

You may contact us at:

Email: info@rmt.com.au or casupport@rmt.com.au or fpsupport@rmt.com.au
Phone: +61 8 9322 1711
Fax: +61 8 9322 1794