FAQs

SaaS Cloud

Where is the RMT SaaS?
What is the scope of SaaS services?

Compliance

Why are there international and local SDSs in ChemAlert?
What makes an SDS compliant?
Do I have to provide my SDS to a third-party service?
What does Obsolete and Discontinued mean?
Do I need to use the SDS from my supplier?
Do I need to add SDSs for things like toner or fly spray?
How is first aid information allocated to ChemAlert reports?
What is the validation process of Manufacturer SDSs?

Troubleshooting

How do I add a product to ChemAlert?
How do I print a report on all chemicals for my site location?
How do I batch print SDS reports for my site?
How can I create a new SDS?
How do I add site-specific stock or part numbers to products in ChemAlert?
How do I setup user access?

For Manufacturers, Suppliers, and Importers

If I get RMT to author an SDS on my behalf, do I have to disclose all ingredients?
Why should I include my SDS in the ChemAlert Library?
Do I have to disclose all ingredients on my SDS?
How long will it take to add my product?
What is the validation process of Manufacturer SDSs?
Does my RMT-authored SDS get automatically added to the ChemAlert Library?

How Do I

Why am I getting a 404 Page Not Found message?
Why can't I download batch reports?
What if I've forgotten my username and password?
Why am I getting a 401 Unauthorised Error message?
Why am I getting a 403 Forbidden Error message?

Useful Explanations

What is the ChemAlert library?
What is a ChemAlert Research Report?
What is a Product Alert?
What is ChemAlert Scientific Support?
Will ChemAlert tell me when an SDS is updated?
How much does it cost to add a product to ChemAlert?
What is ChemAlert's SDS updating procedure?
What do the ChemAlert Colour Ratings mean?
What environments does ChemAlert support?
How are the ChemAlert Colour Ratings determined?